Customer Support Business Hours
Regular Business Hours
Monday – Friday: 8:00 AM – 6:30 PM ET
Weekends: Closed
Christmas & New Year Holiday Hours | Dec 22 - Jan 2
December 22–23: 9:00 AM – 5:00 PM ET
December 24: 9:00 AM – 2:00 PM ET
December 25: Closed
December 26: Closed
December 29–30: 9:00 AM – 5:00 PM ET
December 31: 9:00 AM – 2:00 PM ET
January 1: Closed
January 2: 9:00 AM – 5:00 PM ET
Alberta, Canada — Statutory & Observed Holidays
New Year’s Day
Monday, January 1, 2024 — Closed
Alberta Family Day
Monday, February 17, 2025 — Reduced capacity
Good Friday
Friday, April 18, 2025 — Reduced capacity
Easter Monday (not observed)
Monday, April 21, 2025 — Open
Victoria Day
Monday, May 19, 2025 — Reduced capacity
Canada Day
Tuesday, July 1, 2025 — Reduced capacity
Heritage Day
Monday, August 4, 2025 — Reduced capacity
Labour Day
Monday, September 1, 2025 — Reduced capacity
National Day for Truth and Reconciliation
Tuesday, September 30, 2025 — Reduced capacity
Thanksgiving Day
Monday, October 13, 2025 — Reduced capacity
Remembrance Day
Tuesday, November 11, 2025 — Reduced capacity
Christmas Day
Thursday, December 25, 2025 — Closed
Boxing Day
Friday, December 26, 2025 — Closed
Need Help?
Our Customer Support team is here to help.
Phone: 1-833-712-5021 (toll-free)
Chat: Available in our web and mobile apps